Google Glass or Google Pass?

Google Glass is Googles attempt at creating smart glasses. Google Glass are worn on the head, as you would a normal pair of glasses, which feature a small laser light that creates the display that you would see in front of your eyes. Glass can display the time, weather, message notifications, photos, videos and more. Similar to what you can access of an iPhone. On the side of Glass there is a touchpad which can be used to scroll through the menu to select an app, or you can use voice commands.

Image result for google glass
Source: Forbes.com

While smart glasses themselves aren’t exactly dominating the market, Google certainly did not do themselves any favours when it came to creating the product.

The hype behind the product before it was actually released was substantial, but when the glasses came to market, it was disappointing, and essentially, a huge flop. Google Glass are now known as ‘that innovative product that failed’.

Upon release, Glass was available exclusively to a selected few customers, for $1500. This selection of ‘early adopters’ consisted mainly of tech geeks and journalists, who would find little use for the product. One user described Google Glass as the ‘worst $1500 I ever spent’.

Firstly, Google struggled to distinguish the problem that the Google Glass would solve for customers. Neither of its two main functions; to take a photo or video quicker than it would take to grab your phone out of your pocket, and to instantly search the web using voice commands, seemed to fill a gap in consumers lives. We have our smart phones for that.

Source: Google Glass

Oh, and it didn’t even seem to conduct these two functions correctly, with reports stating that the glasses would stop working during firewall updates, and the main menu and apps sometimes being unresponsive.

People were also concerned about constant radiation being emitted so close to their heads, which caused headaches, as well as concern involving the built in camera. Due to this, the glasses were banned from casinos and movie theatres to prevent illegal filming. Too many ways for the Glasses to be exploited, as well as Google failing to make it clear as to whether the Glasses were intended to be worn all the time, or only on certain occasions.

Source: CNN.com

Above all, the glass were unattractive, and frankly, strange looking as you can see from the image above. I mean, would you wear these?… In public? And would you talk about loud to give commands? Google seemed to assume that the hype behind Google Glass would eliminate the fact that people may be embarrassed to wear these in public.

Now we can’t discard the fact that smart glasses are most definitely a thing of the future that will eventually become as normal as a smart phone is now, but I think the truth is, that we are simply not ready yet.

You Are Being Targeted

An article on trigger marketing and how you are being targeted.

Trigger marketing is essentially an event based marketing strategy that occurs due to a certain activity. It is more than likely that you’ve actually been the target trigger marketing yourself.

You know when you’re, minding your own business, doing some online shopping for a few new cat toys for your beloved fur babies (you know you spend too much money on them but it is what it is) and then you think, ‘wait, I could probably find this cheaper on eBay’? So you go on eBay, have a browse and find that yes, this lead for my cat is $2 on eBay (click here if you’re interested) as opposed to $20 at Petbarn. Forgetting about your cart on Petbarn, already filled with 22 items of unneeded but oh so wanted cat items, you move on to eBay to continue your shopping for a quarter of the price. Petbarn is more than likely to send you an email or give you a notification to say ‘Hey! Don’t forget about us! You haven’t wasted your money on us yet!’, but like, not exactly in those words. That’s trigger marketing.

An email from Mecca Maxima as I left items in my cart without purchasing

Trigger marketing aims to create a trigger in your mind to recall a brand name to influence your purchase.

Online websites seem to be big believers in this strategy, and from my possibly too personal anecdote above, they probably have good reason too. In cases where a brand main competitor is not eBay, for example a make-up brand, as consumers we may check other sites for the same products at a cheaper price, but they are often very similar in price, or too cheap to not be dodgy, in this instance trigger marketing would be an effective strategy to remind the consumer to purchase.

This can be equally as useful for the consumer if they actually have forgotten that they were in the middle of an online shopping spree and need to be reminded to check out.

Some forms of trigger marketing however, are not so helpful but instead just plain pushy and on the verge of being deceitful. I shall mention another anecdote that I’m sure you are just dying to read.

Buying an outfit online through Fashion Nova, I notice a banner ad on the top of the screen to let me know that a promotion code that I could use to get 10% off my order is going to expire in 10 minutes. Frantically, I scroll through what items I want to buy, select the right size and colour, making crucial decisions as to what I want in my cart, and hurry to enter the promo code and process the purchase by entering my card details. Fortunately, I have manage to make my purchase within the 10 minutes and gotten 10% off. Awesome. The timer has finished. Except, what is that I see? Oh, the timer has just automatically reset.

Source: https://www.fashionnova.com/

Silently laughing to myself, I realise that I have fallen for their marketing tactic. I mean, I was always going to make the purchase, but I could’ve done it with less anxiety about the possibility of not receiving that 10% discount.

Turns out, I didn’t even love the clothes when they arrived, and I’ve worn them about twice, but every time I look at that pair of trousers, I remember that evil timer that I fell victim too.

Another example of trigger marketing, based on the event of me simple browsing the website.

While this experience didn’t exactly put Fashion Nova in my good books, I definitely remember making that purchase vividly and am glad for it as now, as a marketing student I have the benefit of learning about these sneaky tactics and will hopefully not fall for it again.

But we’ll see.